Shipping policy

At Azura, we are committed to delivering your order safely and as quickly as possible.

Processing Time

Orders are processed within 1–2 business days after confirmation.

Delivery Time

• Cairo & Giza: 3-5 business days
• Other Governorates in Egypt: 5-7 business days

Delivery times may vary during holidays, promotional periods, or due to unforeseen circumstances.

Shipping Fees

Shipping fees are calculated at checkout and may vary depending on your location and order size.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with your shipping details.

Delivery Information

Please ensure that your shipping address and contact information are accurate when placing your order. Azura is not responsible for delays resulting from incorrect or incomplete information provided by the customer.

Failed Delivery Attempts

If delivery cannot be completed due to incorrect information or the customer's unavailability, additional shipping charges may apply for re-delivery.

Questions?

For any shipping inquiries, please contact our customer support team through our social media channels or via the contact information provided on our website.

Thank you for choosing Azura. We appreciate your trust and look forward to being part of your everyday style. ✨