Refund policy

At Azura, your satisfaction is important to us. Please review our policy below:

Inspection Upon Delivery

• You are welcome to inspect your order upon delivery before accepting it.
• If you decide not to keep the order, you may return it immediately with the courier at the time of delivery.

Returns

• Once the courier has left, returns are no longer accepted under any circumstances.

Exchanges

• Exchanges are available within 2 days of receiving your order.
• To be eligible for an exchange, the item must be:
  • In its original condition
  • Unused and undamaged
  • Returned with its original packaging

Exchange Shipping Fees

• Customers are responsible for all exchange shipping fees.

For any exchange requests, please contact us through our social media channels or via the contact information available on our website.

Thank you for choosing Azura. ✨